Privacy Policy for Side Door
Welcome to Side Door! Your privacy is important to us. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and how you can manage it. We’re committed to protecting your information and being transparent about how we handle it.
What Information Do We Collect?
- Information You Provide
- Account Details: When you sign up, we may ask for your name, email address, phone number, and a password.
- Payment Info: If you make purchases or receive payments, we use a secure third-party payment provider and never see your billing or bank information.
- Content You Share: Any messages, photos, or other content you share on Side Door.
- Information We Collect Automatically
- Usage Data: Details about how you use the app, like features you interact with and the time spent in the app.
- Device Information: Your device type, operating system, and unique device identifiers.
- Location Data: With your permission, we may collect your location to improve app features, like finding nearby services.
- Analytics Data: We use tools like Google Analytics to collect data about how you interact with our app and website. This includes your device type, browsing patterns, and other behavioral information to help us improve our services.
- Information from Third Parties
- If you connect Side Door to other apps or services, we may get information from those platforms (e.g., social media or payment providers).
- Mailing List Integration: If you join our mailing list through Side Door, we may collect your name and email address to send you updates, promotions, or relevant information.
How Do We Use Your Information?
We use your information to:
- Provide and improve the app’s features.
- Personalize your experience (e.g., tailored content or recommendations).
- Process payments and transactions.
- Communicate with you about updates, support, or special offers.
- Analyze app and website performance to enhance user experience using tools like Google Analytics.
- Send you marketing emails and updates if you’ve subscribed to our mailing list.
- Ensure security and prevent fraud.
Do We Share Your Information?
We do not sell your personal information. We may share it only in the following ways:
- With Service Providers: Companies that help us run Side Door (e.g., payment processors or hosting services).
- With Your Consent: For example, when you choose to share content with others.
- For Legal Reasons: If required by law or to protect Side Door’s rights and users’ safety.
How Do We Protect Your Information?
We use advanced security measures to protect your data, including encryption and secure servers. However, no system is 100% secure, so please use strong passwords and notify us immediately if you suspect unauthorized access to your account.
Your Choices and Controls
- Manage Your Data
- Update or delete your account information in the app settings.
- Opt out of marketing emails by clicking “unsubscribe” in any message.
- Adjust your device settings to limit data like location sharing.
- Access or Delete Your Data
- Contact us at nikki@sidedoorapp.com to request a copy of your data or ask us to delete it.